Explore Our Vacancies

Location: Home-based with regular office days in Thanet
Contract: Maternity Cover
Hours: Full Time

About the Role

We are looking for a highly organised and proactive Events Assistant to support the Operations Lead in the successful delivery of international events. This is a varied and hands‑on role, ideal for someone with a strong administrative background who enjoys working across event operations, registrations, systems, and team coordination.

The role plays a key part in ensuring events run smoothly from initial registration set‑up through to post‑event archiving and feedback, with plenty of opportunity to develop experience across all aspects of event delivery.

Key Responsibilities

Event Registrations & Delegate Management

• Support the set‑up and management of online event registrations and associated webpages

• Respond to registration queries and manage day‑to‑day attendee communications

• Process group registrations and track early bird registrations, escalating issues where needed

• Monitor and record registrations and changes

• Issue and process visa and invitation letters as required

• Support the production of name badges for conferences

• Create and issue documentation via DocuSign

• Provide general event administration support as required

Email Inbox Management

• Management of multiple inboxes, ensuring timely and professional communication

Event App

• Support the creation and delivery of the event app

• Assist with timelines, data uploads, and attendee/user management within the app

Archive & Content Management

• Collate, prepare, and upload event content to the archive

• Maintain spreadsheets and ensure consistent naming conventions

Feedback & Reporting

• Create attendee feedback surveys for events

• Collate survey results and share insights with the wider team

Finance Support

• Support in the production and distribution of invoices and receipts

• Provide cover for accounts activities when required

Team Collaboration

• Provide cover and support to other Events Team members as needed

• Participate in team and office meetings, providing updates on key activities

• Support the wider team across event preparation and delivery

Required Skills

• Highly organised, detail‑oriented, and comfortable juggling multiple tasks

• Confident communicating with a professional and friendly approach (written email and on-line Teams meetings)

• Proactive, flexible, and willing to support across different areas of the team

• Comfortable working with spreadsheets, systems, and online platforms

• A strong team player who can also work independently

Previous experience in events, administration, or association management would be advantageous, but we also welcome applicants eager to develop their skills in a fast‑paced events environment.